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Consulting Services

Interactive customer workshop from 2023


Our team brings decades of experience from both retail and online gaming and we've partnered with nearly a dozen gaming organizations on critically important projects.


The consulting team at Gambyt is extremely versatile, we've spanned everything from analytics to strategic services and customer service support.


We are often required to work autonomously in the best interests of our customers and have been trusted by many to drive critical decisions while working across a wide array of stakeholder groups.

Get In Touch - Explore How We Can Help

From industry reporting to small consulting projects and full-scale software systems spanning app, web, and transactional backends - we have a versatile team that is ready to engage.

Featured Projects

Gambyt has delivered on dozens of consulting engagements ranging from interactive workshops to marketing, design, and analytics services. We're happy to take the lead role or join in a collaborative capacity with suppliers and agency providers. Examples include:


Financial Modeling

We partnered with WCLC to generate statistical models to forecast digital channel sales and cost center reductions from various modernization initiatives.

Key Highlights:

  • Developed reliable financial models
  • Led discovery sessions for change management
  • Provided steering for digital roadmap activities

Digital Staff Augmentation

We provided staff augmentation to the Massachusetts Lottery to support the modernization of a wide array of business functions - from customer service to digital operations.

Key Highlights:

  • Analytics and digital automation services
  • CMS operations support for web and app
  • Customer service tooling and support

Design & Strategic Services

We partnered with the New Hampshire Lottery and their advertising agency of record, GYK Antler, to conduct a thorough assessment of their current website strategy in addition to user experience design services.

Key Highlights:

  • Conducted player surveys and interviews
  • Analyzed quantitative data sets
  • Created interactive design prototypes